Dowd Menswear hopes you are happy with your purchase. If for some reason you wish to return any item you purchased from our site, you must do so within 14 calendar days of receiving it. If you return any item, you will have to pay the cost of returning it. All items will be checked before shipping to ensure they are as described and are free from damage or faults. Your refund will be credited to the original payment method once the returned item has been received and inspected.
Unwanted goods must be returned in a fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing. It is important to ensure you are not wearing any fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse to exchange or refund goods that are damaged in any way.
In the interest of health & safety we cannot accept returns of underwear once the original sealed packaging and tags have been opened or removed.
Exchanges
To make your exchange process as smooth as possible and to avoid your desired item being sold out, we advise placing a new order if you want a different colour or size. You can then return the original item(s) and receive a refund.
How can I return items?
If you have purchased from our online site you can make a return in-store, via An Post or through a parcel or courier service. You must have proof of purchase. If you purchased an item in store you can only return the item back to the store.
Returning items by post or courier service
A returns form will be enclosed with your order. Simply complete your returns form and enclose it with your repackaged items and return it to Dowd Menswear, 34 Shop Street, Drogheda, Co. Louth, either through An Post or using your preferred courier service.
